Car and Driver: Ford Evos Concept - Auto Shows

Wow....

Good genes: Ford’s Frankfurt debutant defines a new design language for its global products.

BY STEVE SILER



At the 2005 Frankfurt auto show, Ford’s stunning Iosis concept car debuted the company’s “Kinetic” design language, which shortly thereafter debuted on non-U.S. models like the Mondeo, European Focus, C-Max, and Kuga. Our first taste of Kinetic design came more recently with the 2011 Fiesta and 2012 Focus models. But now Ford’s look is evolving, with another Frankfurt concept—the 2011 show’s gorgeous and aptly named Evos—previewing the next evolution (get it?) of Blue Oval design.



Sadly, the company won’t go so far as to adapt the Evos’s quad butterfly doors for production. But this fastback four-seater, which is shorter than a Focus sedan but wider than a Porsche Panamera, does embody a half dozen newly defined pillars of Ford global design—which will drop the Kinetic moniker. The Evos will provide the template for future Fords, and so we took a virtual tour of the car with Ford design chief J Mays, who explained those design pillars.



Ford’s New Global Design Language, Explained

The first two pillars of Ford’s new design language are “silhouette innovation” and “perceived efficiency.” The former, according to Mays, represents a profile “that defines your automobile and looks different than most of the other cars in a particular class on the road,” while the latter equates to visual lightness and sleekness. “We’d like to have lightweight pillars [and] a teardrop cabin [where] the lines on the side disappear at a vanishing point somewhere around 100 yards behind the car.” The gist? Think less ‘traditional three-box sedan’ and more ‘four-door coupe.’



“Refined surface language” refers to a smoothing out of Kinetically sculpted body surfaces, among them the architectural fenders, creased door skins, and sculpted hoods. This directive also appears to be a reaction to other manufacturers that Mays claims have “annexed” and subsequently exaggerated Ford’s Kinetic motifs. Ford is going in “exactly the opposite direction” now, he said, keeping what he called the “excitement” of Kinetic design but rendered in “beautiful shapes you’d love to run your hands over.”



An emphasis on the fourth pillar, “technical graphics,” basically refers to the lamps and lower body addenda. “Headlamps seem to be growing to absurd proportions,” said Mays. “They’ve become less about technology and more about design flourish and style. And we think that’s reached its complete evolution. So we’re going to the minimal height for the headlamps and the taillamps and we’re going to let the technology speak for the graphics rather than overt style.” The headlamps on the Evos are rendered in LEDs “designed in such a way that you probably haven’t seen before.” Will every future Ford model get “razor-cut” headlamps such as these? Yes, and Mays told us that he is committed to LED headlamps on every new Ford, although we’ll have to see if those make it past the accountants.



The final two newly defined design-isms are the “new face of Ford,” which involves pulling the trapezoid grille way up to the leading edge of the hood (it gives the Evos a sort of Mustang-esque shark nose), and a “visual sense of premium quality,” which—besides being less catchy than the others—basically means creating the sort of designs people associate with higher-end cars. “We’ve tried to eliminate one of the grilles on the vehicle, and focus on the other. And what that does is allow us to have a smaller inlet, gives us better aerodynamics, and also, I think, looks much more premium.”



If roadgoing Fords end up looking like the Evos, we say “mission accomplished” to the premium bit. Indeed, more than a few of us think that the “new face of Ford” looks a lot like the current face of Aston Martin, particularly, the slim, six-sided grille and Rapide-esque roofline. Could Ford be suffering from a case of “seller’s remorse” after getting rid of Aston Martin during the great fire sale of 2008? Mays didn’t admit any such—to borrow his own term—annexation of Aston’s designs, but when asked about the similarities, he seemed rather comfortable with the comparison.



Head in the “Cloud”

However Aston-y the Evos looks, it wouldn’t be a show car if it didn’t contain a boatload of future tech. Cloud-based connectivity supposedly helps the Evos identify and pre-arrange its various systems to match the preferences of the upcoming drive, thus promising “seamless connectivity” from home to car to office, which may or may not be a good thing. It also gauges the skills of the driver and, reconciling them with weather and road conditions, adjusts the powertrain and chassis to maintain “optimum safety”—which sounds a bit Hal 9000 to us. Then there are the “driver wellness” features, too, which include a heart-rate monitor; the car is able to use current and previous data via the cloud to monitor “the physical state and workload of the driver and adjusts the driving experience accordingly.” To the good, if you start driving aggressively, the Evos will also simplify the gauge cluster to provide only necessary info and switch the driver’s phone to “do not disturb mode.”



The Evos is powered by—what else?—the cloud. Just kidding. It features a lithium-ion-based, plug-in gas/electric powertrain that’s said to be able to deliver extended-range or parallel-hybrid propulsion, ultimately delivering the same sort of fuel economy as the Ford C-Max Energi that’s scheduled to arrive stateside next year. Ford gave no more details on the powertrain beyond this: The cloud would theoretically be heavily involved, directing the car when to make various on-the-fly powertrain adjustments, such as switching to electric mode when driving into a city center that may have emissions restrictions.



We won’t have to wait long to see the look previewed here on a saleable Ford product. The 2013 Fusion will be the first Ford to wear the new design language; we expect to see that car next January at the Detroit show. In the meantime, if you can make it to Frankfurt, check out the Evos—it’s a stunner.



Source;

http://www.caranddriver.com/news/car/11q3/ford_evos_concept-auto_shows

Designer Ciprian Cooks up Ford Cobra 'Snakehead' Concept

Wow, what a sleek design! I love the 77' Stingray rear side profile homage....
A new Ford concept has been released courtesy of designer Andrus Ciprian, dubbed the Cobra Snakehead.

The concept draws inspriation from past and current Ford models, so it fits in with the brand’s existing line up. Yet Ciprian adds some strong lines and distinctive features that make this one outstanding car.

The exterior leaves a lasting impression. Its rear end draws parallels with the first GT40′s, and the body also boasts massive wheel arches and other bold styling elements. Ford’s latest Focus model has some influence that can be seen in the front end. On the inside of the concept, two seats are divided by an excessive center console so each person gets the feel of a cockpit of their own.

To power the Cobra Snakehead, the designer suggests that a front mounted V8 would be fitting.

We hope Ford will take this concept into consideration for future models. The exterior design elements can certainly lend themselves to mass appeal, where as the interior concept may only work for some enthusiasts.

Source;
http://www.egmcartech.com/2011/07/05/ford-cobra-snakehead-concept-by-ciprian-is-a-beautiful-dream/

Lexus, Honda top J.D. Power Initial Quality Survey, Ford plummets

Despite being caught in the undertow of Toyota's recall and safety issues last year, Lexis tops J.D. Power and Associates' Initial Quality Study (IQS) as the best brand in the survey being released today. Even better, Lexus' flagship LS sedan had the fewest problems of any vehicle in the first 90 days of ownership.

Meanwhile Ford, which was fifth last year and the only mass-market brand in the top five, fell to 23rd this year. It had 116 problems per 100 vehicles,up from 93 last year and worse than the industry average of 107 owner-reported problems. Its Lincoln brand dropped from No. 8 to 17 this year, with 111 problems.

Power attributed Ford results partly to two specific issues about which owners have complained: complicated communications and other controls and a dual-clutch automatic that some owners found balky and unpredictable. (Drive On friend Greg Gardner of the Detroit Free Press explained the complaints and predicted the IQS rating fall in a detailed story here.)

Power also said new technologies were an increasing problem for all makers. While the overall industry average improved to 107 from 109 problems last year, the IQS scores for models all-new or with major redesigns was 10% worse: an average of 122 problems, up from 111 last year. Carryover or lightly freshened models, by contrast, improved to 103 from 108.

"Exciting models with the latest features are crucial for winning over today's demanding consumers," said David Sargent, vice president of global vehicle research at J.D. Power and Associates. "However, automakers must not lose their focus on the importance of these models also achieving exceptional quality levels. Expected reliability continues to be the single-most-important reason why new-vehicle buyers choose one model over another."

Honda, Acura, Mercedes-Benz and Mazda rounded out the top five nameplates in the IQS survey, which is one of the most closely watched measures of quality in the car industry.

With Ford's fall, you have to go to ninth place before the first U.S. brand shows up -- Cadillac.

Only it and GMC were above the industry average of 107.

Land Rover showed the biggest improvement.

The worst brands for quality? That would be Dodge, followed by Mitsubishi and Suzuki. Still the gap between best and last isn't all that great. Lexus had 73 and Dodge had 137 per 100 vehicles -- and the study doesn't take into account whether the problem was as simple as a rattle in a glove compartment or as bad as a cracked engine block.

Overall, cars had fewer problems, but the number of issues increased slightly in new models.
"Automakers must not lose their focus on the importance of these models also achieving exceptional quality levels. Expected reliability continues to be the single-most-important reason why new-vehicle buyers choose one model over another," said David Sargent, vice president of global vehicle research at J.D. Power.

Only seven all-new or redesigned models rank among the top three of their respective award segments, compared with 17 models in 2010, and only one launch model receives a segment award this year vs. five launch models in 2010. Just one-fourth of redesigned models perform better than the outgoing previous-generation model did in 2010, and eight all-new models perform above their respective award segment average.

Honda picked up seven segment awards for the Accord, Accord Crosstour, Civic (in a tie), Element, Fit, Insight (in a tie) and Ridgeline.

Lexus receives four segment awards for the ES, GS, GX and LS models. For a second consecutive year, the Lexus LS has the fewest quality problems in the industry with just 54.

Source;
http://content.usatoday.com/communities/driveon/post/2011/06/lexus-toyota-gm-ford-jd-power-initial-quality-survey/1

Mazda to leave Flat Rock plant it shares with Ford

Detroit News staff and wires
Mazda Motor Corp. will pull out of its manufacturing venture with Ford Motor Co. and stop making cars in Michigan, a Japanese newspaper reported Friday.

Ford and Mazda both declined to comment on the report.

But Mazda has been studying whether to keep making autos at the Flat Rock plant, and senior executives have said they expect to make a decision this year.

Mazda and Ford operate the AutoAlliance International plant as a 50-50 partnership. But the plant was running at less than half of its capacity last year, as its 1,700 workers produced just 36,000 Mazda6 cars and 78,000 Ford Mustangs on a single shift.

Citing unidentified company sources, the Nikkei business daily said Mazda was considering selling its stake to Ford as part of a restructuring of its global production operations.

Mazda would ship cars to the United States from Japan and from Mexico starting around 2013, according to the Nikkei.

The Japanese automaker said in a statement Friday that it had "nothing to announce at this time.

"Today's news report … is not based on information released by Mazda. We do not comment on speculation."

Several analysts expect Mazda to announce a decision soon.

"Mazda has signaled for months that it may be ending its U.S. manufacturing presence at the Flat Rock assembly plant, and although the company still hasn't confirmed the action, it seems circumstances are pointing in that direction," said Bill Visnic, senior analyst at online research firm Edmunds.com.

"Sales in the United States for the redesigned Mazda6 built at Flat Rock are running at about one-third of expectations," he said.

This year, Mazda has sold 103,072 vehicles in America, up 5.7 percent. But sales of Mazda6 cars, battling in the cutthroat midsize sedan segment, are down 8.9 percent at 13,604.

Ford has maintained employment at Flat Rock by increasing output of its vehicles at the plant, the Nikkei said.

But the ties binding the companies have loosened. Ford, once Mazda's controlling shareholder with a 33.4 percent stake, has reduced its holding to 3.5 percent.

In the meantime, Mazda is struggling financially. In the fiscal year ended March 31, its losses widened to 60 billion yen, or $742 million, from 6.5 billion yen, or $76 million, in the previous year.

The Hiroshima-based automaker attributed the deterioration in its results to lackluster sales in Japan, the initial impact of the massive March 11 earthquake and tsunami, and the strength of the yen. Mazda exports around 80 percent of the vehicles it makes in Japan.

Source;
http://www.detnews.com/article/20110604/AUTO01/106040319/1148/AUTO01/Report--Mazda-to-leave-Flat-Rock-plant-it-shares-with-Ford

2011 Consumer Reports Reliability Chart

This is just to piggyback an earlier post....
According to Consumer Reports Annual Automakers Report Card for 2011, Honda and Subaru still make the best vehicles overall, however, Ford posted the largest gain.

Consumer Reports said that Ford outpaced its Detroit rivals in reliability in recent years and that this year its average test score for all tested models increased from 60 to 70. The publication currently recommends 71 percent of the Ford vehicles it has tested.

Honda, Subaru and Toyota are at the top three for the third consecutive year with vehicles doing very well in Consumer Reports tests, remaining relatively trouble-free. Honda, including its luxury Acura brand, has had the best reliability record of any car maker and has made mostly good to outstanding vehicles. In fact, no Honda vehicle scored less than average in reliability.

Subaru, which has the highest average road-test score of 81, makes only half-a-dozen models but all do well in Consumer Reports road tests. Toyota, Lexus and Scion remain solid choices as well with reliability remaining better than average with an average test score of 74 for all tested models. Consumer Reports currently recommends 74 percent of the Toyota vehicles it has tested.

GM also improved its average road-test and reliability scores. Chrysler had the lowest average test score by far of 50.

Volvo is the only European make with an above-average reliability score. Volkswagen’s reliability has improved of late, but Audi’s reliability brings the combined automaker’s score down.

Luxury automakers Mercedes-Benz and BMW are near the bottom of Consumer Reports Automakers Report Card Ranking with both getting below-average reliability.

- By: Omar Rana

Source;
http://www.egmcartech.com/2011/02/28/consumer-reports-report-card-2011-honda-subaru-make-best-vehicles-ford-improves/#more-75591

Ford rises, but Honda still tops the Consumer Reports report card

I've been selling Honda's now for 9yrs, and other brands have come up and gone back down again, but one thing remains is Honda (and Toyota) are mainstays.
Consumer Reports said Monday that Ford made the biggest gains in its annual Automaker Report Card but that Honda and Subaru still make the best vehicles overall.

The magazine said Ford's average test score for all models rose from 66 to 70 and praised the Dearborn automaker for performing better overall than its crosstown rivals. Ford finished fifth on the report card, with an overall score of 67.

"In recent years, we have seen that Ford has really improved in reliability," said Rik Paul, automotive editor for the magazine.

The company's Mustang was the top pick for sporty cars, placing a U.S. manufacturer at the top of that segment for the first time in six years.

Top picks in other categories include Honda's Fit for the new category of budget cars, Hyundai's Elantra for small cars and Nissan's Altima for family sedans. The overall score for each automaker combines the magazine's own road tests and reliability surveys.

Consumer Reports conducts more than 50 tests on every vehicle to compile its scores and calculates predicted reliability based on subscriber surveys for 1.3 million vehicles.

The influential magazine's report card is part of its annual automotive issue, which hits newsstands next Tuesday.

But even though Ford improved, Honda, Subaru and Toyota were the top three automakers for the third year in a row. Honda finished first, with an overall score of 74, followed by Subaru at 73 and Toyota at 71.

General Motors' overall score improved to 67 from 65 last year, Consumer Reports said. Newer models such as the Buick Enclave and LaCrosse, and the Chevrolet Equinox and Traverse performed well.

However, three of its cars -- the Chevrolet Aveo, Chevrolet Impala and Buick Lucerne -- were listed as the worst values in their segments.

"GM needs to achieve more consistent reliability in order to see a significant improvement," Paul said.

Chrysler came in last place, the magazine said, and needs to make improvements to be competitive. Newer models, such as the Jeep Grand Cherokee and Dodge Ram, have shown improvement, Consumer Reports said.

"Customers will see 16 all-new or significantly updated vehicles at Ram, Dodge, Chrysler, Jeep and Fiat dealers this year," Doug Betts, Chrysler's senior vice president of quality said in a statement. "These vehicles represent a new level of interior refinement, world-class fit and finish."

Source;
http://www.freep.com/article/20110301/BUSINESS01/103010343/0/BUSINESS06/Ford-rises-Honda-still-tops-Consumer-Reports-report-card?odyssey=navhead

Mazda May Exit From U.S. Factory Operated With Ford

By Makiko Kitamura and Yuki Hagiwara - Feb 18, 2011

Mazda Motor Corp. may pull out from a U.S. factory it operates jointly with Ford Motor Co. after production turned unprofitable, Chief Financial Officer Kiyoshi Ozaki said.

The company will announce plans for the factory in Flat Rock, Michigan, by middle of this year, Ozaki told reporters in Tokyo today. Mazda may also consider overhauling the plant or changing the models built there, he said without elaboration.

Mazda, Japan’s second-largest auto exporter, has been hurt by the yen’s sustained rise against the U.S. dollar in recent months. The Hiroshima-based company’s U.S. sales fell 9 percent in January, as increased incentives on Toyota Motor Corp.’s Corolla compact, and demand for Hyundai Motor Co.’s Elantra sapped demand for the Mazda3, Ozaki said.

A decision by Mazda to leave the plant shared with Ford since the 1980s “wouldn’t catch Ford off guard,” said Kim Hill, an economist with the Center for Automotive Research in Ann Arbor, Michigan.

“Unlike several other Ford facilities, Flat Rock hasn’t had a major recent investment in flexibility,” Hill said. “If Mazda were to leave, Ford would probably want to look at putting something off its small-car platform in that facility.”

Marcey Evans, a Ford spokeswoman, declined to comment.

The Michigan plant needs to run at 70 percent of its full 240,000 annual capacity to make a profit, Ozaki said earlier today. Mazda aims to introduce a more fuel-efficient engine to spur demand and increase domestic production to improve economies of scale after slipping into a third-quarter loss.

Mazda will need to adjust U.S. inventory by 5,000 units through the end of March, he said.

Ford’s Stake
Mazda aims to increase domestic production 33 percent to 1.1 million units in the year ending in March 2016, compared with 827,910 units last fiscal year. The ratio of exports will also increase as demand for cars in Japan declines, he said.

Mazda’s Michigan plant produced about 54,000 units last year, Ozaki said.

Ford, the second-largest U.S. automaker, reduced its stake in Mazda to 3.5 percent from 11 percent last year, scaling back an alliance of more than 30 years. The Dearborn, Michigan-based automaker formed an automatic-transmission joint venture with Mazda in 1969 and acquired a 25 percent stake in the Japanese automaker in 1979.

The U.S. carmaker took effective control of the Japanese company in 1996, raising its stake to 33.4 percent. It reduced the stake to 13 percent in November 2008, and a share issue by Mazda in 2009 further shrank the holding to 11 percent.

New Powertrain
Mazda plans to introduce its new “Skyactiv” powertrain system across almost all models by 2015, starting with the domestic, U.S. and Australian markets this year. Earlier this month, the carmaker reported a third-quarter loss, citing the strength of the Japanese currency which reached a 15-year high in November.

The new Demio compact, the first model to use the system, will go on sale in Japan in the first half of 2011 and runs 30 kilometers per liter of gasoline under the Japanese testing system, Mazda said in October. The new car’s fuel-economy rating is the same as the hybrid version of Honda Motor Co.’s Fit and better than the current Demio’s 23 kilometers per liter.

Yen’s Impact
With exports making up 80 percent of Japan production in 2010, Mazda is more vulnerable to the yen’s impact than its domestic rivals. The strong yen against the dollar cut nine- month operating profit by 13.6 billion yen ($163 million), the company said this month.

Mazda posted a net loss of 2.7 billion yen for the three months ended Dec. 31. The company will still meet its full-year profit forecast of 6 billion yen as sales in Japan recover, Ozaki said.

While the strong yen erodes profitability of exports, Mazda needs to increase domestic output to boost economies of scale, the company has said. It aims to increase domestic production 33 percent to 1.1 million units in the year ending in March 2016, compared with 827,910 units last fiscal year, Ozaki said today.

Source;
http://www.bloomberg.com/news/print/2011-02-18/mazda-s-cash-position-won-t-improve-next-fiscal-year-cfo-says.html

Road and Track: 2013 Ford Escape

Wow, is this ever an improvement over the current Escape, which I think is still very nice....

What was once the Vertrek concept will become the 2013 Ford Escape.
By Matt DeLorenzo

While this sporty crossover was introduced as the Vertrek concept at the North American International Auto Show in Detroit, it’s assumed that the production version will have the more recognizable (and easier to pronounce) Escape nameplate.

The Vertrek styling influences represent a major change in crossover design at Ford. While the new Explorer has a tough truck look, the new Escape, taking its cues from the concept, promises to be sleeker and more wagon/carlike, something along the lines of a Honda CR-V.

Now our spies have captured an early development mule of the Vertrek/Escape, which is based on Ford’s Global C-platform that underpins the new Focus and Transit Connect as well as related crossovers sold in Europe as the C-Max and Kuga. Speaking of the Kuga, Ford uses some of that vehicle’s bodywork on the mule, since it is much sleeker than the current boxy Escape sheetmetal.

While this vehicle does not represent the final design of the 2013 Ford Escape, it does show us that testing well under way. We can see a large piece has been tacked onto the front clip, likely to make room for components related to turbocharging. At the rear, the fascia has been modified to make room for a new exhaust system.

The Escape will follow the industry trend of doing away with V-6 engines, instead sporting a 2.5-liter 4-cylinder for the base model and an Ecoboost 4-cylinder for the upmarket model. Also a possibility is a 1.6-liter turbocharged gasoline engine as a fuel-economy leader, plus a 2.0-liter turbodiesel currently being developed primarily for Europe.

Source;
http://www.roadandtrack.com/future-cars/spy-photos/spied!-2013-ford-escape

Ford passes Toyota in Consumer Reports quality ranking (Honda 1st!)

Honda and Ford have pushed past Toyota in consumer views of quality, according to Consumer Reports’ 2011 Car Brand Perception Survey.

A series of massive recalls over the last 18 months tarnished Toyota’s reputation as a leader in quality, the magazine said Tuesday. Toyota also paid nearly $50 million in fines last year to federal safety regulators for failing to promptly inform regulators of defects in its vehicles and delaying recalls.

Honda ranked first, with 25% of the car owners participating in the survey naming it as the manufacturer with the best quality in the study. Ford was second, at 23%, and Toyota finished third at 19%, a drop of 11 percentage points for the former leader. Chevrolet, at 16%, and Mercedes-Benz, at 15%, rounded out the top five.

Despite Toyota’s dive in the quality rankings, the Japanese automaker still scored the highest in overall brand perception -– an amalgamation of separate rankings of safety, quality, value, performance, environmentally friendliness, design/style and technology/innovation.

Toyota, with an overall score of 147, narrowly edged out Ford, which scored 144 points on the Consumer Reports scale, because of its big lead as an automaker that is considered environmentally friendly, said C. Matt Fields, a magazine spokesman.

“Statistically, it really is a dead heat,” he said.

Consumers in the study ranked safety, 65%; quality, 57%; and value, 51%, as the most important factors in their car-buying decisions. When it comes to safety, Volvo was named by 70% as the leader. It had a giant 50-point advantage over second-place Ford at 20%. Honda and Subaru were both at 17% and Mercedes-Benz was fifth, with 14%.

In terms of value, Ford, at 25%, squeaked by Honda, 24%, and Toyota, 23%, as the brand most mentioned by consumers. Hyundai, with 17%, and Chevrolet, at 15%, rounded out the value rankings. The full report can be found here.

Consumer Reports saying that Ford has moved up in perception and that Toyota has declined matches other auto-market trends.

The Ford brand outsold Toyota’s line of vehicles last year for the first time since 2006.
Toyota saw its share of the U.S. auto market fall to 15.2% in 2010 from 17% in the previous year.

Meanwhile, Ford’s market share rose to 16.7% last year, up more than a full percentage point. This was the second consecutive year of rising market share for Ford and its first back-to-back increase since 1993.

Also last year, Toyota was the subject of more than a quarter of the complaints drivers filed with the National Highway Traffic Safety Administration, according to a study by auto information company Edmunds.com. Its ratio of complaints to 100,000 vehicles sold jumped to nearly 87 so far in 2010 from 37 a year earlier.

Among large automakers, Ford and Honda had the lowest complaint ratios.

Source;
http://latimesblogs.latimes.com/money_co/2011/01/honda-and-ford-have-pushed-past-toyota-in-consumer-views-of-quality-according-to-consumer-reports-2011-car-brand-percepti.html

Honda and Ford has the lowest complaint ratios for any large manufacturer

By Mark Kleis

2010 will likely go down in history as one of the most historic years in the automotive industry, with major shifts in paradigms, safety legislation and global alliances. Of the most memorable events will likely be the seemingly endless string of safety recalls that plagued Toyota, and as a result the number of complaints logged by the National Highway Traffic Safety Administration were driven to a record high of over 40,0000 valid complaints.

By mid-December of 2010, NHTSA had already received complaints across all automakers totaling over 40,000, which is four times more than previous years based on analysis by Edmunds and The Los Angeles Times. The same data showed Toyota leading with the most complaints of any automaker with nearly a quarter of all complaints.

Toyota’s complaints per 100,000 vehicles climbed from 37 in 2009, to 87 in 2010. The second worst offender was Nissan, logging 62 complaints per 100,000 vehicles sold, followed closely by Volkswagen with 58 complaints. The overall industry average came in at just 47 complaints per 100,000 vehicles sold – a figure bumped from just 30 the previous year.

Ford and Honda had the lowest complaint ratios for any large manufacturers in the U.S.

Source;
http://www.leftlanenews.com/toyota-tallies-most-nhtsa-complaints-in-2010-ford-honda-have-fewest.html